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Shipping and returns policy
Payment method
We use Paypal the fastest and safest way of online payment.
Direct deposit is also accepted – please contact us for details.
Shipping
- We offer free shipping for orders over $50.00.
- Orders are processed and dispatched within 48 hours of being received.
- Delivery approximately 2 – 10 working days from dispatch date depending on address.
- We recommend providing a home or work address where someone will be available to collect the parcel. Alternatively, let us know in your order notes that you give authority for the courier to leave your package at the door.
Courier
Our orders are sent via Sendle – 100% carbon neutral delivery. Read more.
How to track a Sendle parcel
- Via the Sendle tracking page (https://try.sendle.com/tracking) using the 6-digit reference number you received from us.
- Email notifications.
- In the Sendle dashboard if you have a Sendle account.
Returns
We will happily accept the return of any product(s), which are damaged, or does not match the description of what you ordered. You are not entitled to a refund if you simply change your mind.
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